An Employee Assistance Program (EAP) is a confidential, employer-sponsored program designed to provide support to employees who may be experiencing personal or work-related problems that affect their well-being and job performance. The program typically includes a range of services, such as P2P counselling, referrals to professional services, legal and financial assistance, and wellness resources. These services are provided to employees and their immediate family members at a reduced cost.
The goals of EAP are to improve employee well-being, increase productivity and retention, and reduce healthcare costs. EAPs can provide valuable support to employees dealing with a variety of issues, such as stress, anxiety, depression, substance abuse, and work-related conflicts. By addressing these issues early on, EAPs can help employees to manage their problems before they escalate and become more severe.
- EAPs are typically confidential, meaning that the information shared between employees and the EAP provider is protected and not shared with the employer unless the employee gives permission.
- This confidentiality helps to encourage employees to seek help and support without fear of repercussions.